Norwich Aviation Centre

Norwich Aviation Centre’s (NAC) journey as a flight school operating in the UK was cleared for takeoff on August 16, 2023, when Robert Clarke, NAC’s founder, CEO, and avid pilot, touched down at Norwich Airport (EGSH, NWI) and opened the doors to what is now known as a leading flight training establishment in East Anglia.

Fast forward to 4 months later, Norwich Aviation Centre has expanded their fleet count to support around 70 student pilots, which include three PA28 aircraft with two additional in route. All aircraft are equipped with Garmin GTN650’s and G5’s and one aircraft now arriving offering a Garmin G3X Touch, GI 275, GTN 750 and a GFC 500 Autopilot.

The Challenge

As a fresh, new school entering the competitive flight training space, attracting quality instructors, quality equipment and quality processes became top priority in order to be successful while building a high reputation. From that, Robert began his search for a modern and innovative way to manage NAC’s day-to-day flight ops that checked all of the boxes; fuel flight school growth, support his flight instructors and staff, and most importantly, foster a student-led customer experience that goes beyond just providing excellent flight training.

NAC's Future on the Horizon Getting Off the Ground with Speed Amidst a wave of flight schools failing in the UK, cash flow is key when opening a brand new flight school during this time. Money being spent must be for something of quality that offers an ROI.

Student Priority Financial Management, Elevated. Recognizing the significant financial investment that student pilots make, NAC needs to ensure that the customers’ investments in the aviation future are securely protected and that they receive genuine value for their money.

Flight School Awareness NAC on Radar for Student Pilots Brand awareness and standing out from competitors is key when you open a new flight operation. Positioning Norwich Aviation Centre as professional, modern, and in a class of its own when it comes to flight training was and will always be top of mind to achieve success.

The Solution

"Norwich Aviation Centre is a success through complete transparency, which Flight Schedule Pro offers our clients. We use Flight Schedule Pro to ensure our customers have 100% visual access to all of their transactions and training records."

The Civil Aviation Authority (CAA) in the United Kingdom can be challenging to meet requirements for compliance, just as it can be with any other aviation authority. There are two common struggles flight operators face while training student aviators: 1. Maintaining documentation of student training records and 2. Locating where each training record is stored. Pair these two challenges with the need for constant monitoring of certification approvals and standards and you could find yourself in a tough spot, especially if your flight operation is paper-based, which was NAC’s solution before finding Flight Schedule Pro. Flight Schedule Pro makes managing Norwich Aviation Centre's day-to-day easy as everything is contained in one central and digital location. “Flight Schedule Pro is fully integrated in every part of our business and is also used as a marketing tool to show our commitment to transparency in the UK flight sector market,” said Robert Clarke.

Increasing Aircraft Utilization. Scheduling Hub

Creating Billing Transparency. Billing Hub

Cultivating Student Success. Training Hub

Monitoring KPIs to Improve. Reporting Hub

Eliminating Double-Entry. QBO Integration

The Results

“The deployment and implementation of Flight Schedule Pro was easy. Flight Schedule Pro as a company was super fantastic in supporting us to get started, especially when we met challenges with property which delayed our official opening. Flight Schedule Pro and their support is very good.”

Since implementation, Norwich Aviation Centre has reported major success with reliable tracking of their resources, as well as student training records.

Flight Schedule Pro’s Reporting Hub is at the top of NAC’s list when it comes to their favorite solution within the platform. Utilizing a reporting engine that is integrated with every part of their flight school has helped NAC identify KPIs as part of their first year compliance management structure assessment and will provide clear visibility on where they track for years to come, fueling growth and success.

Flight Schedule Pro has been instrumental in providing our customers with unprecedented transparency, fostering trust and confidence in our services as a new company.

One of the standout features of Flight Schedule Pro is its ability to empower our customers to actively engage with their journey to becoming a pilot. The software allows students to contribute to their progress, training records, and overall experience. This transparency not only enhances the learning process but also strengthens the relationship between NAC and our valued clientele.